Privacy Policy

At Mr.Shi ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect information when you visit Mr.Shi.com or purchase our products and services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, subscribe to our newsletter, or contact us, we may collect the following information:

Personal Information

  • Name
  • Email address
  • Shipping address
  • Billing address
  • Phone number
  • Payment information (processed securely through third-party payment providers)

Automatically Collected Information

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Referring websites
  • Time spent on our website

This information helps us improve our services and website experience.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Improve our products and website
  • Analyze website performance
  • Send newsletters or educational content (with your consent)
  • Prevent fraud and unauthorized transactions
  • Comply with legal obligations

3. Educational Programs and Donations

If you participate in school donation programs, classroom support initiatives, or educational outreach activities offered by Mr.Shi, we may use the information you provide to administer those programs.

Participation in such programs is voluntary.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to improve website functionality and user experience.

Cookies may help us:

  • Remember preferences
  • Analyze traffic
  • Measure marketing performance
  • Improve website functionality

You may disable cookies through your browser settings, although some website features may not function properly.

5. Third-Party Services

We may use trusted third-party providers, including:

  • Payment processors
  • Shipping carriers
  • Email marketing services
  • Analytics providers
  • Advertising platforms

Examples may include:

  • Shopify
  • PayPal
  • Stripe
  • Google Analytics
  • Meta (Facebook)

These providers may collect information as necessary to perform their services.

6. Sharing Information

We do not sell your personal information.

We may share information only when necessary to:

  • Process payments
  • Deliver orders
  • Provide customer support
  • Comply with legal requirements
  • Protect our rights and business operations

7. Data Security

We implement reasonable security measures to protect personal information.

However, no internet transmission or storage method is completely secure, and we cannot guarantee absolute security.

8. Children's Privacy

Mr.Shi provides educational products designed for students.

However, our website is intended for purchases made by parents, guardians, educators, or adults.

We do not knowingly collect personal information directly from children under 13 years of age.

If we become aware that such information has been collected, we will take appropriate steps to delete it.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of personal information
  • Object to certain processing activities
  • Withdraw consent for marketing communications

To exercise these rights, please contact us.

10. Email Communications

If you subscribe to our newsletter or educational updates, we may send:

  • STEM learning resources
  • Product updates
  • Educational content
  • Special announcements

You may unsubscribe at any time using the unsubscribe link included in our emails.

11. International Users

By using our website, you understand that your information may be processed and stored in countries outside your country of residence.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Changes become effective immediately upon posting on this website.

We encourage users to review this page periodically.

13. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

📧 Support@mr.shi.com